Refund & Return Policy – MuscleUp
At MuscleUp, we prioritize the quality, safety, and satisfaction of our customers. All our supplement products are carefully sealed, quality-checked, and packaged to maintain the highest hygiene and safety standards.
❌ No Returns, Exchanges, or Refunds
Due to the consumable and hygienic nature of our products, we do not accept returns, exchanges, or refunds once an order has been delivered.
This policy helps us ensure product integrity, customer safety, and regulatory compliance.
📦 Damaged, Defective, or Incorrect Products
If you receive:
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A damaged product
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A defective item
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The wrong product
Please contact us within 48 hours of delivery via:
Include clear photos or videos of the issue along with your order number.
After verification, we will offer a replacement or store credit, where applicable.
🚫 Order Cancellations
Orders can only be cancelled before dispatch.
Once shipped, cancellations or modifications are not possible.
📌 Final Note
By placing an order with MuscleUp, you agree to this Refund & Return Policy.
We appreciate your understanding in helping us maintain the highest standards of product safety and customer care.