At MuscleUp, we prioritize the quality, safety, and satisfaction of our customers. Each of our supplement products is carefully inspected and sealed to ensure purity and hygiene.
No Returns or Exchanges
Due to the consumable nature of our products, we do not accept returns, exchanges, or refunds once a purchase has been made and the product has been delivered. This policy is in place to maintain strict health and safety standards.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at [your support email or WhatsApp number]. Our team will review the issue and arrange a suitable resolution, such as a replacement or store credit, if applicable.
Order Cancellations
Orders can only be cancelled before dispatch. Once the order has been shipped, cancellations will not be possible.
We appreciate your understanding and cooperation in helping us maintain the highest standards of product safety and customer care.